FAQ`s

1. What is Forge Gifts?
Forge Gifts is your go-to destination for unique and meaningful gift items. Whether you're celebrating a loved one, collecting Wuxia treasures, or adding flair to your accessories with key chains and jewelry — we have something special for everyone.

2. What products do you offer?
We offer a wide range of products including figure busts, key chains, jewelry, headphone stands (phone cases), Wuxia collectables, and themed gift collections such as our Mother’s Day Collection.

3. How do I contact customer support?
You can reach us anytime at business@forgegifts.com. Our team typically responds within 24–48 hours during business days.

4. Do you ship internationally?
Yes, we offer worldwide shipping. Shipping times and fees may vary based on your location.

5. How long does delivery take?
Orders are typically processed within 2–5 business days. Delivery times vary by region but generally range from 7–20 business days. Tracking information will be provided once your order ships.

6. Can I change or cancel my order after placing it?
If your order hasn’t been processed yet, we may be able to assist with modifications. Please contact us immediately at business@forgegifts.com. Once shipped, orders cannot be canceled or changed.

7. What if I receive a damaged or incorrect item?
We’re sorry to hear that! Please contact us within 48 hours of receiving your order with photos of the item and packaging. We’ll make it right by sending a replacement or issuing a refund.